Payments Education
Practical courses for product, engineering, and operations teams who work with payments every day.
Course1: Introduction into Payments
A foundational course that demystifies how money moves online. You will learn the end-to-end payment flow from the moment a customer clicks “Pay” to the moment funds arrive in a merchant’s bank account.
What you will learn:
How card payments work
Key payment methods
Authorization, capture, settlement, and reconciliation explained step by step
Payment workflows and operations
Interchange, scheme fees, and processing fees in plain language
Course 2: Payments for Subscriptions
Everything you need to know about recurring billing and the payment challenges unique to subscription businesses. Covers the full lifecycle from initial sign-up to involuntary churn recovery.
What you will learn:
Setting up recurring billing
Why payments fail and proven retry strategies to recover revenue
Smart dunning: timing, communication, and escalation sequences that work
Handling upgrades, downgrades, prorations, and mid-cycle plan changes
Subscription metrics that matter: MRR recovery rate, payment success rate, and passive churn benchmarks
Course 3: Payments for Platforms and Marketplaces
Built for platform builders who need to move money between buyers, sellers, and the platform itself. Walks through payment integration models, split payments, and the regulatory landscape for multi-party transactions.
What you will learn:
Integration models compared: referral, payment facilitation (PayFac), and full embedded payments
Split payments and multi-party settlement
Onboarding sub-merchants: KYC, KYB, and compliance requirements
Managing payouts, hold periods, and reserve balances across your platform
Risk allocation: who owns liability for chargebacks, refunds, and fraud
Course 4: Creating Payments Strategy
A hands-on course for payment leads and heads of product who need to build or rebuild a payment strategy tied directly to business goals. You will leave with a strategy document you can present to leadership.
What you will learn:
Types of payments strategies
Payments strategy components
Auditing your current payment stack: costs, performance gaps, and vendor dependencies
Defining payment KPIs
PSP selection framework
Real-world strategy examples – what top merchants do differently
Course 5: Payments Analytics
Learn how to measure what matters in payments and turn raw transaction data into decisions. Covers the metrics, dashboards, and analytical frameworks that high-performing payment teams use daily.
What you will learn:
Core metrics: authorization rate, decline reason analysis, and false decline estimation
Building a payments dashboard
Cohort analysis for payment performance
Benchmarking your numbers against industry standards
Using data to prioritize optimizations with the highest revenue impact
Course 5: Supercharge Your Stripe Account
A tactical, Stripe-specific course for teams already on Stripe who want to get significantly more out of their integration. Covers optimization levers, hidden features, and configuration changes that directly improve authorization rates and reduce costs.
What you will learn:
Understanding Stripe services
Understanding your Stripe fees and negotiating better pricing as you scale
Stripe Radar: tuning rules, custom lists, and risk scoring to block fraud without blocking revenue
Multi-currency setup, local acquiring, and expanding to new markets with Stripe
Optimizing your checkout flow: Payment Element, Link, and conversion best practices
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